Spectra Auto Services
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CRMOverviewInboxFollow-upsCustomers

Data & trust center

Policy engine active

Trust posture · derived from the customer directory

Directory records

8

0 with saved profiles · rest from the directory

Marketing eligible

8

0 records restricted

Quiet hours

—

8:00 PM to 8:00 AM, shop clock

Identity queue

0

No matches awaiting review

Communication policy

Enforced before send

The language model never decides whether a customer may be contacted.

Consent + purpose

Channel and marketing scope

Transactional permission never becomes marketing permission.

Quiet hours

8:00 PM–8:00 AM

Marketing sends are held on the shop clock until the window opens.

Frequency cap

2 touches / 30 days

Counts every logged marketing send: campaigns, inbox, and agents.

Human review

Work above $750

Recovery candidates over this amount need approval before outreach.

Identity review

Human-controlled merge queue

Queue clear

No duplicate records found

A new match appears here as soon as two records share a phone number or an email address.

Open customers

Duplicate detection runs when a record is created: a matching phone or email flags a review here, never an automatic merge.

Consent ledger · full directory (8)

CustomerSMSEmailMarketingSourceOpen
Brian Peters

(443) 555-2347

OnOnOpted inDirectory
Cory Martin

(301) 555-1504

OnOnOpted inDirectory
Greg Maguire

(443) 555-2787

OnOnOpted inDirectory
Jay Mccauslin

(301) 555-3339

OnOnOpted inDirectory
Kenyatta Steppes

(301) 555-8008

OnOnOpted inDirectory
Lisa Anseth

(301) 555-4589

OnOnOpted inDirectory
Morgan Lee

(240) 555-1058

OnOnOpted inDirectory
Shelly Leany

(443) 555-9130

OnOnOpted inDirectory

Showing 8 of 8 · Rows without an explicit consent record use the default contact settings (SMS and email on) until one is saved.