Spectra Auto Services
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CRMOverviewInboxFollow-upsCustomers

Follow-ups

$5,584 open pipeline0 awaiting reply0 booked
Identified10 · $5,584No outreach on record yet

Coordinate a safety recall visit

Recall

Malik Turner · 2020 Ford Escape

VIN match is verified against an open OEM recall. Recall messaging is separated from marketing and requires no sales offer.

$0

99% likely

Email

Notify today

Convert a new diagnostic lead

New lead

Julia Torres · 2019 Audi Q5

Website chat captured a check-engine concern, VIN, and preferred drop-off. Two Audi-capable slots match tomorrow.

$318

97% likely

Text

Reply due · 3 min

AI working

Recover declined front brakes

Deferred work

Morgan Lee · 2023 Porsche Cayenne

Pads were measured at 2 mm 11 days ago. Morgan historically books after a concise safety explanation.

$842

96% likely

Text

Best window · now–10:40 AM

Book mileage-based coolant service

Maintenance

Greg Maguire · 1984 Porsche 928

Estimated mileage crossed the 90k interval. OEM schedule and prior driving cadence agree.

$286

92% likely

AI call

AI call scheduled · 10:15 AM

AI working

Rescue abandoned booking

Abandoned booking

Kenyatta Steppes · 2016 Mercedes-Benz S-Class

Stopped after choosing brake diagnosis. Tuesday capacity opened and matches the requested loaner preference.

$465

89% likely

Text

Respond within 18 min

Welcome back a lapsed VIP

Lapsed customer

Cory Martin · 2012 Mercedes-Benz S-Class

Visit gap is 2.1× Cory’s normal cadence. No negative sentiment or unresolved work found.

$718

86% likely

Email

Best window · 2:30–4:00 PM

Close an open suspension estimate

Open estimate

Andrea Chen · 2022 Subaru Outback

Estimate viewed twice after the DVI video. Parts remain available and Friday’s Subaru-certified capacity is under target.

$1,260

84% likely

Text

Best window · 1:10–2:00 PM

Rebook missed diagnostic visit

No-show

Brian Peters · 2010 Jaguar XF-Series

No-show risk has fallen after Brian replied. Two matching technician slots remain tomorrow.

$189

81% likely

Text

Reply waiting · 7 min

AI working

Recover air-conditioning service

Deferred work

Jay Mccauslin · 1983 Mercedes-Benz 380

Deferred 46 days ago; warmer forecast raises conversion likelihood.

$1,138

78% likely

Email

Tomorrow · 11:20 AM

Resolve open invoice

Payment

Cory Martin · 2012 Mercedes-Benz S-Class

Payment link opened twice. No prior payment issues; gentle reminder recommended.

$368

76% likely

Text

Today · 4:15 PM